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Taking the High Road means following a course of action that’s least likely to do harm to other people. With all the complications and division present sometimes in our workplaces, taking the High Road is not always an easy road. But as Health Care Leaders and Managers, it’s essential to your success. This course will help you navigate being a better manager, even in the midst of difficult times with a better understanding of handling socioeconomic diversity. It will help you learn to build meaningful, positive connections with your team and foster personal growth for your staff and facility. It will also help administrators understand the importance of community and collaboration and how valuing people promotes inclusivity and respect for diversity.
This training includes excerpts from the book “High Road Leadership” by John Maxwell and taught by Maxwell Certified Leadership Trainer, Speaker and Coach, Butch Jefferson.
NAB/NCERS: 5 CEU’s
Objectives:
- Describe how collaboration and building community aids in forming and sustaining an effective diverse team of caregivers.
- Discuss how to promote inclusivity and respect for diversity in health care facilities.
- Examine how an understanding of poverty in the US helps in understanding the challenges caregivers face.
- Describe how self-awareness fosters a culture of empathy from a manager.
- Discuss the importance of ethical decision making and emphasizing integrity over convenience as a leader.
- Discuss the importance of developing the emotional capacity of health care staff and managers to help lead with resilience and compassion.
Instructor: Salvatore (Butch) Jefferson, Jr., M.Ed. – Maxwell Leadership Certified Trainer
