This program is designed to assist long-term care administrators and managers to achieve optimal performance from staff. Focus is on organizational culture and its impact on quality of care. It explores creative staffing patters, how to decrease overtime costs, and managing employee problems. Discussion also includes effective coaching method and how community involvement strategies might enhance employee satisfaction. The ultimate goal is better care through employee satisfaction. NAB/NCERS : Approved for 5.0 Participant Hours
Trainer: Temika Younger, RN, MSN
Christine A. Stacy, RN-BC, MS
